Senior Living Support
Provide Your Residents With Full-Service Support
For Today’s Digital World
Technology isn’t always easy to understand or navigate. But, without proper support, residents in senior living communities may miss valuable opportunities for community engagement, family connection and needed security. As experts in the field, GCRS Mobile is offering residents of senior living communities tech support in a way that isn’t available anywhere else.
Our Experience Gives Your Senior Living Community An Edge
The trained technicians at GCRS Mobile offer a critical combination of expertise and patience for residents of senior living communities who are experiencing issues with their technology. Our experience in the industry, earned since we opened our doors in 1998, covers all manner of IT challenges, but the most common we see among residents in senior living communities include:
iPhones | Computers & Tablets | Security Cameras | Streaming Devices | Email
With the guidance of U.S.-based technicians, residents in senior living communities are able to troubleshoot common IT challenges, ask questions about online safety and receive training on a number of topics, from streaming device set-up to community application use to personal security in an online environment.
By partnering with our tech support specialists, senior living community team members are able to focus on their priorities instead of offering residents support with tech issues. And, residents have peace of mind knowing they have access to experts in the field who will treat their IT challenges as their priority — no matter how long it takes to fix.
IT Support That Benefits Senior Living Communities And Their Residents
Senior Living Communities
- High quality, fast and expert service differentiates the community from competitors
- Improves resident adoption of community technology and applications
- Reduces frustration from families concerned about isolation
- Saves costs compared to full-time tech support employee
- Reduces burden on staff members
- Minimizes risk from unqualified team members working on resident technology
- Increases revenue from on-site services
Residents
- Improves tech safety and security
- Facilitates connections with family, friends and community
- Allows residents to learn or expand knowledge in areas of technology and the online environment
- Keeps residents engaged in and informed about current events
- Increases enjoyment in online entertainment
- Reduces fear of technology while maintaining independence
- Improves mental health and keeps residents active