Remote Repair
Remote Repair
Malfunctions with your computer equipment and networking systems often seem to take place at the most inconvenient times. Genesis Computer Repair and Sales
offers help desk support and remote repair services
from our offices in Yorktown, VA. We can eradicate common PC issues. Whether you need assistance removing viruses, malware, or unnecessary programs that slow down your computer's performance, or you want to recover data that seems to have mysteriously disappeared, we can help. With your permission, we'll log on to your computer to do the necessary repairs using secure, encryption-based session encoding. Our techs will never access any personal files on your computer or compromise your privacy in any way. We can also talk you through performing those repairs yourself, if that's what you'd prefer.
Our online computer repair services are competitively priced, and our technicians will address your concerns and answer any questions you may have in clear, concise language that's easy to understand. We may also be able to give you tips that will help prevent the issue you're experiencing from reoccurring in the future.
In addition to our live-support options, we can also provide on-site support through our mobile computer repair unit. If your issue turns out to be a complex problem that we can't repair remotely, we can come to your home or business.
Genesis Computers and Sales has been a leader in computing and connectivity products and services throughout Yorktown and the adjacent area for 19 years. We offer clients customizable service contracts so that you'll always have access to remote repair services when you need them.
Get on the phone and call us today to learn more about our 24/7 assistance and what we can do for you.
Get on the phone and call us today to learn more about our 24/7 assistance and what we can do for you.